Privacy Policy for Artisan Direct
Last Updated: 10/19/2023
1. Introduction
At Artisan Direct, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By visiting our website and using our services, you consent to the practices described in this policy.
2. Information We Collect
2.1. Personal Information: We may collect personal information such as your name, email address, postal address, and phone number when you provide it to us for purposes including but not limited to placing an order, subscribing to our newsletter, or contacting our support team.
2.2. Non-Personal Information: We may also collect non-personal information, including your IP address, browser type, and usage patterns, to improve our website and services.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Order Processing: To process and fulfill your orders, including shipping, payment processing, and order notifications.
3.2. Communication: To communicate with you about your orders, updates, promotions, and marketing materials.
3.3. Customer Support: To provide customer support, respond to your inquiries, and resolve issues.
3.4. Improvement: To enhance our website and services, analyze trends, and perform research.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers, such as payment processors and shipping companies, to facilitate our services. These providers are contractually obligated to protect your information.
5. Security
We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies on our website to enhance your experience. By using our site, you consent to the use of cookies. Please refer to our Cookie Policy for more information.
7. Your Choices
You have the right to:
- Access, correct, or update your personal information.
- Opt out of marketing communications.
- Delete your account (subject to applicable law).
- Disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us.